Help with the RepPrep mobile app
Meet Scout, your AI sales co-pilot. Find answers below, get to know the app, and reach our team whenever you need a hand.
We typically reply within one business day.
What you can do with Scout
A quick tour of the app you just installed.
Your AI sales co-pilot
Scout briefs you, answers you, and guides your whole day — just by talking.
Find qualified leads in seconds
An hour between cases? Scout surfaces the best physicians nearby and maps your route.
Every route, optimized
Scout plans your day stop by stop — less time driving, more time selling.
Calls log themselves
Every call, note, and next step synced to Salesforce automatically. Zero admin.
Company-approved answers
On-label, ready-to-share responses, backed by your own approved literature.
Voice mode activated
Access all of your resources in seconds — just say the word.
Product matched leads
Identifies physicians based on product qualifications and claims data.
Getting help
The quickest answers to the things reps ask us most.
Getting started
Download RepPrep, sign in with your work email, and Scout is ready on your first launch. Use the same account as the web app.
Using voice mode
Tap the mic to start a hands-free session. Ask for your briefing, nearby leads, or to log a call — Scout speaks the answer back.
Salesforce sync
Calls, notes, and next steps log to Salesforce automatically. If a record looks out of date, force a refresh from Settings → Integrations.
Data & compliance
Answers are backed by your company's approved literature. Your data is encrypted in transit and at rest and never sold.
Frequently asked questions
Still need a hand?
Our team is here to help with anything in the RepPrep app. Email us and we'll get back to you within one business day.
info@repprep.ai